About a week ago at TrailblazerDX, Salesforce’s developer conference, Salesforce announced a headless architecture that puts agents in the driver’s seat of applications and how people interact with them.
After reviewing the announcement, I was left with many questions — questions I’m hearing from CIO friends as well: Should CIOs rethink their approach to their current application stack? Should purchase plans still include seat-based subscriptions? How does Salesforce intend to win and differentiate as apps increasingly become databases…
