European data rules shape how cloud services are built and deployed, pushing software providers to offer options that keep data and control inside the region. A new move by customer experience software firm Genesys shows how vendors are preparing for that shift, as more organisations weigh compliance risks when choosing where to run cloud workloads.
Genesys plans to make its Genesys Cloud platform available on the upcoming AWS European Sovereign Cloud, a cloud environment designed to operate independently inside the European Union. The aim…

