With digital transformations everywhere all at once, the importance of automation for IT teams shouldn’t come as a surprise. Determining which processes to automate first and which tools to deploy are equally as important, but so are the obstacles that will waste money and slow deployment down. In this archived keynote session, Sidney Madison Prescott, director of innovation, artificial intelligence at NRI, explores a practical, step-by-step approach to achieving automation success. This segment was part of our live webinar titled,…

